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practical information


We send our orders with DAO within 72 hours of ordering, after which the delivery time is around 3-4 working days.

Return Policy:

Buying used online can be difficult, we know that. That is why we offer all our customers a 14-day right of return on all bags, as long as the condition of the bag is as received.

How do I return?

Write an email to preowned. regarding your wish to return, and then we will guide you through how to return the bag and get the money back.

Other questions?

If you have questions regarding our products or other similar questions, please send us an email at preowned. , then we will reply as soon as possible.